Norton security is antivirus software developed to secure computer data with malware, virus and unwanted spam’s. It is developed by Symantec Corporation and also used in protecting email from spams. To protect from the antivirus, Symantec has developed an integrated system for Norton to combat the virus issue by scanning the virus and deleting it from the system. Besides, this is developed in form of an application that can be installed and made to scan your device.
What to Do When Norton Faces Scanning Issues
As told earlier that this application scans the virus first and then removes it. But it has been observed that sometimes this virus application does not scan the virus due to many reasons are known and unknown to us. If you are also facing the issue of Norton not scanning then you need to know the reasons behind the same. If you know the reasons and still face the issue then read further to find the solution to your problem.
Steps to Fix Norton Not Scanning
Follow the steps below to fix your issue keeping this in mind that steps will be the same for Norton not scanning Mac/windows.
- You can exit all your programmers and restart your computer.
- If still, the problem persists, check the version of Norton you have installed.
- You can also check the windows/apple versions of the Operating system. If any of the ones are not updated then this might create the hindrance.
- If still, you are facing the problem then you can install Norton Remove and Reinstall tool.
For further clarifications, you can contact Norton customer service for help.
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